ENSIGN CYBERSECURITY SERVICES

Emergency Incident Response

Why Choose Our Emergency IR Service?

Ensign is the largest pure-play end-to-end cybersecurity service provider in Asia, trusted by reputable organisations and renowned for delivering swift and effective solutions to the most advanced cyber threats. 

Comprehensive Crisis Management

Our team of experienced incident responders provides comprehensive support to help you combat threat actors.

24/7 Availability

We provide you with round-the-clock access to our incident response experts, supporting your IR operations anywhere in the world.

Reduced IR Expense

As a tech-enabled firm, we practise threat-informed incident response using proprietary IR tools and tradecraft to streamline your operations and save costs.



How Our Emergency Incident Response Service Works
Contact Us Immediately
Step 1: Contact Us Immediately

Complete the cyber breach assistance form, and our team will contact you soon. Meanwhile, assess the situation and consider isolating the compromised systems from your network to prevent further spread. However, do not power off any machines as this may lead to data loss or hinder forensic analysis. If you are running a virtual machine, take a snapshot of it immediately to capture the system's current state for further investigation. All information shared is treated with absolute confidentiality and will not be disclosed to any authorities or third-parties without your explicit consent. 

Rapid Compromise Assessment
Step 2: Rapid Compromise Assessment

Once we receive your request, our cybersecurity experts will promptly assess the situation. This involves identifying the nature and extent of the compromise. Based on this assessment, we will provide you with detailed guidance on the immediate mitigation steps to take, ensuring that you can stabilise your systems quickly and effectively. 

Incident Containment
Step 3: Incident Containment

Our team will work swiftly to contain the threat and prevent any further damage to your network and systems. This involves isolating the affected areas, implementing temporary security measures, and ensuring that the threat is neutralised. Our goal is to minimise the impact on your operations while securing your environment. 

Recovery and Continuous Monitoring
Step 4: Recovery and Continuous Monitoring

After containing the incident, we will assist you in recovering your systems to their normal operational state. This includes restoring data, reconfiguring security settings, and ensuring that all traces of the threat are removed. We will also put in measures to monitor for any lingering threats.

Digital Forensics and Reporting
Step 5: Digital Forensics and Reporting

We will conduct a thorough digital forensic analysis to understand how the incident occurred, who might be responsible, and what vulnerabilities were exploited. We will provide you with a detailed report outlining our findings and recommendations to prevent future incidents. We also serve as expert witness to support any follow-up investigations. 

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